Mold In Heating Ducts

10/4/2024 (Permalink)

Mold In Heating Ducts

Mold in heating ducts is a serious problem. Of course, household mold is never a good thing, no matter where in the home it's found. Exposure to mold has been linked to health effects and it can literally eat away at some building materials, including wood. There are a few reasons mold in heating, ventilation and air conditioning ducts is particularly problematic, though. We'll tell you why it's such a bad thing and what to do if you think you may have mold in your heating ducts.  

You Can't See It  

Mold can grow unseen in heating ducts for a long time before you ever realize it's there. Even if you suspect you have mold in your home and look for it, you might miss mold in your heating ducts. It can be hard to see even if you try to look in your heating ducts, since only a small portion of the duct work in your home can be seen without special equipment. Even if you can't see it, though, mold in your heating ducts can grow and spread and make you sick. 

It Can Easily Spread Throughout The House 

Most strains of mold grow and spread easily. The ductwork that runs through your house provides a pathway for mold to move easily from room to room, throughout the whole house. Turning on the heat helps mold move through the duct work even faster, as the forced air carries the mold spores effortlessly along. Even worse, when the heat is turned on, the air blowing through the vents carries mold spores into every room. In no time at all, you could have mold throughout the entire house.  

Mold In Heating Ducts Is Difficult To Remove 

It's one thing to clean mold off shower stalls or to remove moldy carpet from a room. It is another thing to remove mold in heating ducts. While mold can be removed from nonporous surfaces like metal or fiberglass heating ducts, it's difficult to reach the ducts in order to clean them. 

The U.S.  Environmental Protection Agency (EPA) recommends calling in a professional if you need to have mold removed from your heating ducts and we definitely agree. Special equipment is needed for the job, including manual or mechanical brushes, blowguns or air skippers that drive mold particles and other debris toward a collection device, a vacuum with a HEPA (high-efficiency particulate air) filter to remove potentially harmful mold and other contaminants from the heating ducts, and negative air pressure devices that create negative pressure within the duct work so that mold spores are unable to drift into other areas during the mold removal process. The job must also be done carefully in order to avoid inadvertently damaging the duct work in the process. 

Look for a professional that is certified by, or at least adheres to the standards established by, the National Air Duct Cleaners Association. If you have fiberglass ducts or fiberglass liners in your ducts, look for a professional that also is familiar with and follows the cleaning procedures established by the North American Insulation Manufacturers Association. Many techniques commonly used to clean heating ducts can damage fiberglass, so it is important to choose a professional with the skills and experience needed to properly clean fiberglass ducts. Until you can get a professional to look at your heating ducts, don't turn on the heat!  

Making Sure Mold In Heating Ducts Has Been Removed Completely

The Environmental Protection Agency suggests having your home tested for mold after mold remediation has been completed and we think that is especially important after having mold removed from your heating ducts. You want to make sure no mold remains in the duct work because if even a little bit of mold remains, it can grow and spread throughout the home again. Make sure you find a professional mold tester that adheres to the standards established by professional organizations like the American Industrial Hygiene Association or the American Conference of Governmental Industrial Hygienists. 

Note that you want to hire a professional mold tester who is not affiliated in any way with any company or professional performing mold remediation in your home or cleaning the heating ducts in your home. You want someone completely independent and objective.  

Inspecting For Mold

Having your heating ducts cleaned may not be enough to ensure your home is free of potentially hazardous mold. Since mold spreads easily, especially through heating ducts, we recommend checking the rest of your home for mold. A professional mold tester can test the rest of your home or you can schedule a free inspection by a mold removal specialist. If any additional mold is found, the mold removal professional will provide a written estimate for the work and answer any questions you may have.

Tracie (Dusty) Nichols

724-628-3022

SERVPRO Tools

9/23/2022 (Permalink)

It’s the water you don’t see! Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

SERVPRO® of Fayette County professionals have the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

When time matters, technology and equipment must be counted on to perform. SERVPRO® of  professionals will answer your call with fast action and a full arsenal of drying equipment.

Here are a few of the tools used by our SERVPRO® professionals.

• Moisture Sensors-  Used to detect moisture in carpets, baseboards and walls.
• Moisture Meters- Used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
• Thermohydrometers- Measure temperature and relative humidity. When armed with this information, we here at SERVPRO® of _____can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
• Ultra Low-Volume (ULV) Foggers- Atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers- Dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.    

The bottom line? SERVPRO® of Fayette County professionals have the training and equipment to make it “Like it never even happened."

Tracie " Dusty" Nichols

724-628-3022

Accountability

8/19/2022 (Permalink)

Why choose SERVPRO?! 

Why is that even a question?

SERVPRO of Fayette County Is very into accountability. We want you as a customer to feel good about working with us and want you to be able to rely on us. There are many guidelines that we are accountable for. We have all insurance requirements and receive certification of insurance. We do background checks on all employees. SERVPRO of Fayette County follows guidelines and procedures. Each franchise response with 24- hours services. We mountain all status on each job. So you as a customer can relax through the process while the work can fall on us. 

If you have any questions, please call us today! 

"Like It Never Even Happened"

Tracie "Dusty" Nichols

724-628-3022 

Medical Bracelets

4/29/2022 (Permalink)

Medical Bracelets

Are medical ID (alert) bracelets/ jewelry useful?

• The answer is yes!

The purpose of medical ID (alert) bracelet/ jewelry like identification necklaces and bracelets with medical information inscribed on the. This is to provide emergency health workers with information about any conditions you may have or other concerns that may be relevant to your care in the event you become unconscious or otherwise incapacitated.

Medical ID bracelets/ jewelry has been around since 1953. Most emergency responders are trained to look for such a necklace or bracelet when triaging a patient. Some people also get a tattoo or use an app for the same purpose, though these may not be referenced as often by health providers.

There are many things that can be listed on a medical bracelet/ jewelry. Among important information to consider listing on medical ID jewelry: Medical conditions, Medications, Medical devices, Blood type, If you have transplanted or missing organs, Communication/cooperation challenges, Do not resuscitate (DNR) orders, and Instructions.

If you are looking for a medical bracelet. Contact your local hospital and ask them if they offer free medical ID bracelets. If they don't, ask if they know of any medical foundations in the area that provide these bracelets for free.

Tracie "Dusty" Nichols

724-628-3022

Pest Control

1/4/2022 (Permalink)

Pest Control:

Make sure your apartment is clear of insects and rodents. If needed, notify your property manager of the problem and let them know pest control is needed. Keep an eye out for this during your time at this residence to prevent any damage to the property that could be repaired at the cost of your deposit. 

Although exciting, moving can be a stressful time. To be sure your apartment is in good shape when moving out, contact SERVPRO® of Fayette County to inspect and help restore the unit if needed. We’re dedicated to responding faster to any size disaster, and you can depend on us to make your property look its best.

If you have any questions, call us today! 

Tracie "Dusty" Nichols

724-628-3022

Removing Pet Odors

1/4/2022 (Permalink)

Removing Pet Odors from your Home Although we love our furry friends, we don’t love the smells they leave around the house. Although it may seem impossible to get rid of that smell, it isn’t! Just takes a little bit of effort.  

Sweep and/or mop the floors.

Removing all of the hair, dander, and dust will help eliminate those odors.

It is best to sweep gently so all the stuff doesn’t just go into the air and back to the floor.

When you’re mopping, be sure you’re using pet safe cleaners   

Vacuum the rugs   

Carpets trap and hold a huge amount of dust, hair, and other debris. To get rid of that smell, you’ll want to vacuum every possible inch of the rug, then do it again.

If you do go for a second time over, empty the canister first.  

Wash your couch cushion covers and pillows/ cases

Fabric is like a carpet, it’ll trap the scent too.

Washing your clothes won’t fix the house smell, but you’ll smell better when you leave the house.  

Wash your pets bed

This is probably the stinkiest item in the house because every time they go for a nap, more hair, fur, dander, dust and more is getting layered onto the bed.

Most dog beds are machine washable, so just pop it in the washer.

Once it’s washed, consider treating it with a (pet safe) stain repellent.  

In the warmer months, open some windows and doors to let some fresh air circulate throughout.

Turn on fans to get the air flowing.

Change the air filters in your home

Clogged air filters won’t directly affect the smell, but it doesn’t allow air to circulate through the home as well as it should, therefore the stink will be stuck

In between your thorough cleaning, purchase air fresheners or candles.

Make sure if you’re using a candle or other fresheners, your pup can’t reach them.

Tracie "Dusty" Nichols

724-628-3022

Emergencies

12/17/2021 (Permalink)

Let's be real:

Emergencies don’t wait to happen on a day that’s convenient for you. A house fire or an office flood won’t wait until your birthday is over or until Christmas Day comes to an end. It's why we at SERVPRO of Fayette County have to stand ready for when tragedy strikes, whenever that may be. It doesn’t matter if it’s Easter morning or the night of New Year’s Eve.

Life happens, and both the good and the bad come along with it. At SERVPRO of Fayette County, we want to make sure whatever nature might through your way is taken care of properly!

Whether it’s water damage, fire damage, storm damage, or an issue with mold, we are ready to help you, and “Faster to any size disaster” at that! That’s why we are here for you 24/7, 365 days a year. Facing a disaster can be terrifying and dealing with its effects is very stressful.

We hope to diminish the stress you could be facing with our guarantee. We know the importance of reliability. We are a very trusted and known company , and have been in business for over many years. As a family-owned business, we pride ourselves on fast response, doing great work, and taking care of our customers! If you ever face a disaster, day or night, we are here to help, 365 days a year!

Tracie "Dusty" Nichols

724-628-3022

Teamwork and Proper Ethics

12/15/2021 (Permalink)

No matter what business you work in, teamwork and proper ethics are essential to running a successful business.

Here at SERVPRO of Fayette County, our team is fortunate to have a warm, yet effective working relationship with each other. Considering we are an emergency business, it is imperative communication is clear between the office, field technicians and project managers.

During a surge in business due to a disaster event, proper communication and execution allow our franchise to respond to more calls efficiently. One of our greatest strengths here at SERVPRO of Fayette County is the camaraderie shared within our entire staff. The positive relationship amongst each other provides a pleasant working experience which is then passed on to our customers throughout the day.

Evidence of our work environment radiates throughout our business and the communities we serve; the office staff receives numerous compliments about our chief technicians on a regular basis.

Visit our testimonial page to see what our customers say about SERVPRO of Fayette County in action!

Tracie "Dusty" Nichols 

724-628-3022

Fire & Smoke Damage Restoration Technicians

12/10/2021 (Permalink)

Another Certification that a SERVPRO Professional can receive is a SRT - Fire & Smoke Damage Restoration Technician.

This is a "How To" of dealing with fire and smoke damage. This is designed for the beginner person already doing smoke and fire restoration. The Professional learned about staffing a restoration company. Learning how to work with the insurance industry. Learning the packing, moving, and storage of contents.

The Professional will know how to structure restoration and know the type of equipment used to perform services. Deodorization concepts, the proper cleaning supplies, safety on the job, and soiling associated with fire claims are also known.

The SERVPRO Professional will know different types of smoke and how each type affects your restoration job. Some more information: the employee will know sample forms, scope and estimating, fibers and fabrics, emergency service, marketing and sales, ultrasonics, ozone, restoration of books, electronics, and artwork.

Tracie "Dusty" Nichols 

724-628-3022

Why Choose SERVPRO?

8/13/2021 (Permalink)

Why Choose SERVPRO of Fayette County?

There is multiple reasons to call and choose SERVPRO of Fayette County! But here are a few reasons:

We have restoration for multiple situations from fires, water removal, and mold remediation. We have response time for work to damaging storms. Our business has restoration for all of your contents and can dry all of your documents in your home or business. We also offer services for inventory claims. SERVPRO of Fayette County also offers cleaning services for your convenience. Anywhere from air duct, biohazard, carpets, and deodorization.

So this is why you should choose SERVPRO of Fayette County for any kind of service for your home or business. 

Please call today for a free estimate!

Tracie "Dusty" Nichols

724-628-3022

"Like it never even happened."

We are Certified

1/4/2021 (Permalink)

Certifications for a SERVPRO of Fayette County Employee:

SERVPRO of Fayette County Professionals specializes in the cleanup and restoration of residential and commercial property. After a fire, smoke or water damage event, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Here are some certifications that our Professionals can receive are:

• ECTP - Employee Certification Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• SRT - Fire & Smoke Damage Restoration Technician
• ASD - Applied Structural Drying Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• CCT - Carpet Cleaning Technician
• CRT - Color Repair Technician
• ICRC Certified Firm
• WRT - Water Damage Restoration Technician
• OCT - Odor Control Technician.

Tracie "Dusty" Nichols

724-628-3022

Happy New Year!

1/3/2021 (Permalink)

2021, Happy New Year!

The new year is here! 2020 was not a great year for the most of us. This is the year of growth in all areas of life from professional growth, to spiritual growth and even physical growth. Set daily, weekly, and monthly goals for each category and section of your life to make sure that you're making progress towards where you want to be this year. Goals are important in succeeding in life because it helps you visualize what you want to do as well as stay up to date on what you've done and what you still need to accomplish.

Above all, never lose confidence in yourself and what you can accomplish by trying. They say life is like watching a television, if you don't like the channel, all you have to do is get up and change it yourself.

Let's make 2021 a better year for you and everyone else. 

Inventory Services

12/16/2020 (Permalink)

Here at SERVPRO of Fayette County, we use our inventory service method when coming into your home. We know how everything in your home is important to you and you do not want to loose things after we have been in your home.

A reason to choose SERVPRO of Fayette County is because we offer Inventory Services. We have multiple services for you as a customer. SERVPRO of Fayette County offers emergency and preloss inventory. We do restoration and replacement cost analysis to help you, as the customer. We offer complete inventory. This is to show you the total loss items, questionable items, and items that can be restored. SERVPRO of Fayette County does electronic reporting that uses an Excel Spreadsheet. This spreadsheet reports the increase in the flexibility needs.

Questions?

Call 724-628-3022

Tracie "Dusty" Nichols

"Like it never even happened."

Color Repair Certificate

12/14/2020 (Permalink)

Why Choose SERVPRO of Fayette County?

Well there are many reasons but here is one now.

SERVPRO of Fayette County have their professionals certified in different types of fields from Odor Control to Fire and Smoke Damage Restoration. One of the certifications that a SERVPRO professional has is a Color Repair Certificate (CRT). This means the person knows how to clean and renew colors with different types of fabrics and carpeting. The SERVPRO of Fayette County Professional understands the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet styles and dye procedures. Other topics covered include color related cleaning issues such as fading, color loss due to contamination or bleaching, and the use of cleaning agents that may affect or remove color from carpet.

If you have any other questions, give us a call today!

Tracie "Dusty" Nichols

724-628-3022

"Like it never even happened."

We can HELP you sell your home!

12/10/2020 (Permalink)

Happy family that sold their home!

Ready to sell your home or business?

We know it can be very tricky to sell your home and keep up with standards and codes but SERVPRO of Fayette County is here to help you today!

SERVPRO of Fayette County help you with that. We can get your home clean and help you pass more inspections then you can sell even faster. Which will make you feel better. SERVPRO of Fayette County will make sure the home is smelling fantastic. We can have your listing be the top of the show by doing things such as carpets, deodorization, duct cleaning, mold remediation, and much much more. 

With the help from us, will leave you with less stress.

Just give us a call today!

"Like it never even happened."

Tracie "Dusty" Nichols

724-628-3022

One reason why should choose SERPVRO over any other company

12/2/2020 (Permalink)

Are you asking yourself, why should I choose SERVPRO? 

Well we have an answer for you!

SERVPRO of Fayette County has certified employee training to get them all successful as a Professional in any type of situation. The employee is awarded the certificate after completing the course and taking an examination Once they are rewarded they are certified. There are multiple certifications the employee can receive. The employee is also welcomed to continue their education to know and learn more about the information that they need to know to handle any kind of SERVPRO situation.

Plus much more!

We are Certified and the other companies may not be. 

"Like it never even happened."

Call if you have any more questions. 

Tracie "Dusty" Nichols

724-628-3022

SERVPRO as One

12/2/2020 (Permalink)

Why should you choose SERVPRO of Fayette County?

This is why!

SERVPRO of Fayette County is different from other companies. We have employees that are professionals, the employees have the experience, and the professionals have training with the right equipment for the each job. For the training each employee has to take trainings for restoration needs and they will receive a certificate. This will help the employee understand the industry's standards. SERVPRO of Fayette County also has the right equipment for each job that is presented to them. So we can make sure the job is done correctly. The equipment helps with cleaning and the restoration process of the job.

So why choose SERVPRO? We promise.

“Like it never even happened.”

Tracie "Dusty" Nichols

724-628-3200

TGIF

1/3/2020 (Permalink)

The new year is here! 2020 is off to a good start and the first week has come to a close. This is the year of growth in all areas of life from professional growth, to spiritual growth and even physical growth. Set daily, weekly and monthly goals for each category and section of your life to make sure that you're making progress towards where you want to be this year. Goals are important in succeeding in life because it helps you visualize what you want to do as well as stay up to date on what you've done and what you still need to accomplish.

Above all, never lose confidence in yourself and what you can accomplish by trying. They say life is like watching a television, if you don't like the channel, all you have to do is get up and change it yourself.

New Years Resolutions

12/28/2019 (Permalink)

As this year comes to an abrupt end and the new year quickly approaches, several things come in perspective. The first being that you managed to survive the year in its entirety and the second being the things that you want to change or make happen in the upcoming year. Modern day people call these things, New Years resolutions. Sometimes these changes we want to make are hard but they can impact our life greatly and really put us in places to succeed: economically, physically, emotionally, or any combination of the three. 

That's why as the this year comes to a close and 2020 is set to begin, I plan to not only make changes to my life to better myself but also to better my career as a marketing representative. I am going to continue to make SERVPRO a household name around my area and continue to improve how I help the customers, my SERVPRO franchise and most importantly myself. 

Each new year is about growth and moving passed where you were previously. Stand firm by your resolutions and work hard to achieve them because you never know the amount of good it can bring to your life and the people around you.

Family

12/27/2019 (Permalink)

This is a SERVPRO truck on site at a family's house.

The average human will meet an upwards of 10,000 people in their lifetime. That is a lot of names and faces and birthdays to remember. However on average, people only actually socializes with their inner most circle, and the average amount of people in someone's inner most circle is way less than 10,000. Try four people. This stat alone is mind blowing and really throws things into perspective. People come and go in life all the time, in and out of contact.

This brings me to my point. Your family and family in general are the most important things we have on this Earth. It is incredibly valuable because they rarely ever leave your life and love and cherish you not matter the circumstance. Family is that blood bond that is usually stronger than diamond.

Here at SERVPRO of Fayette we are heavily family oriented and our goal is to make you feel apart of that when ever you're in your time of need.

Containment

12/27/2019 (Permalink)

This is a containment unit that was set up in the basement of a house where we were doing a fire job.

SERVPRO is always dedicated to making sure the problem in your home doesn't worsen. We take the necessary precautions to avoid collateral damage, saving you money in the long run. 

In certain jobs such as a water, mold or fire, the crew sets up containment units made out of big sheets of plastic and tape to ensure that the problem doesn't spread to other areas of the building and get worse. This also protects your assets from damage from equipment or the actual source of the problem. 

At SERVPRO we care about the work we do and always strive to make it the highest quality possible. Aside from excellent work and precision we also care about our customers, their property and ultimately their satisfaction. We strive for perfection in everything we do. 

Thorough through and through

12/27/2019 (Permalink)

The crew had to strip the walls in order to get inside and dry the water that was in there.

Getting the job done right the first time around is crucial for both the victim of the accident as well as the team working to mediate the problem. At SERVPRO we pride ourselves in working through any problem thoroughly and getting the problem fixed so that it can't get worse and do more damage. Even if there's water deep into the walls, for example, we will strip the walls in order to get to the problem and fix it. Also getting the job done right the first time saves time and money for both parties because you, as the worker, don't have to come back out and haul all the supplies and men back out with you as well as the owner, the customer, doesn't have to shell out more money to have everyone come back out. At SERVPRO we make sure we get the job done the right way the first time!

Service Response Guidelines

12/23/2019 (Permalink)

As service professionals, it is our job to always keep the customer's priorities first and try our hardest to keep them satisfied. This is the most important part of any service job and SERVPRO is no different.

The service response guidelines, or the 1 4 8 rule, is SERVPRO's guarantee to the customer that their problem will be handled in a timely manner and that it is a very high priority for us. Customer satisfaction is a priority throughout the whole process of our business from getting a notice of loss, mitigation of the problem, and during the verbal briefing of the scope. 

If the customers are satisfied with our work and our ability to mitigate disasters, word of our good work will spread and it will increase productivity and business with others. Ultimately, helping customers in their time of need after a loss is the most rewarding experience that comes from our work, both emotionally and economically.

More than 1,600 Franchises Nationwide in 48 States

9/7/2018 (Permalink)

SERVPRO is a Franchise company with over 45 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

You may be aware that your local SERVPRO Franchise Professional is part of a Franchise System that has been helping make fire and water damage "Like it never even happened" since 1969. But did you know that system has grown to include more than 1,600 franchises nationwide in 48 states? 

Wherever there is a house full of water or an office full of smoke, you can count on  SERVPRO of Fayette County's Franchise Professionals to respond quickly.

When fire and water damage take control of your life, we help take it back.

Protect Your Most Valuable Assets!

9/7/2018 (Permalink)

You Have So Much Time and Energy Invested in Your Home

Choose SERVPRO of Fayette County Franchise Professionals to protect your most valuable assets.

Your home is a reflection of you and makes an impression on all those who enter it

You invest you time, energy and hard earned resources to maintain, protect and increase the value of your home.

When you need work done on your home, you should expect the very best service at a fair price.

SERVPRO Franchise Professionals are committed to providing fire and water cleanup and restoration services, as well as top-quality professional cleaning services for your entire home.

When you need help because of a fire or water damage call a company you can trust!

SERVPRO of Fayette County

724-628-3022

Like it never even happened.

Water Damage Timeline

9/6/2018 (Permalink)

When you have a water damage, immediate response helps to minimize the damage and cleaning and restoration costs.

                         Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path. 
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

                            Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

                       48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious bio-hazard contamination is possible.

                       More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Emergency Response

8/15/2018 (Permalink)

SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down. 

             Emergency Response 1 - 4 - 8  

               Service Response Guidelines

1. Within one hour from notice of loss, a                  SERVPRO Franchise Professional will contact        your  insured to arrange for service.

4. Within four hours of loss notification, a                SERVPRO Franchise Professional will be on-          site to start mitigation services. 

8. Within eight business hours of on-site arrival,      a verbal briefing of the scope will be                    communicated to the adjuster.