What our Customers say...


The onsite personnel was like family.

Everyone worked as a team.

They were friendly and reassuring. 

Once we were able to contact SERVPRO, everyone we spoke to tried to help as quickly as possible, although it took several days. 

We were not the ONLY emergency. 

SERVPRO was there to mitigate extensive water damage to my home on Thanksgiving Day and throughout the long holiday weekend. Thanks to SERVPRO's fast response or the damage could have been far worse!

Very prompt and efficient.

Allison, the Receptionist, was great on the phone in an emergency situation. 

Very Impressive, Prompt, and Professional response throughout the entire process. 

Very pleased within service and communication. 

Quick Response, Professional

Job well done:

  • Very polite
  • Well mannered
  • Exceptional work
  • Pride in work
  • Serious

Very friendly and prompt. Excellent work!

I would recommend to everyone!

very professional.

I just cannot thank all who have helped!

Very prompt and professional. Thanks again!

You guys are awesome, keep up the good work!

Great service and kind people.

"Very professional team. Worked diligently." 

"The service was great!"

"Excellent staff - Joe and Nate were here daily and the vest workers ever. Duct cleaning really made a difference. Thank You."

Recommendations for the future: "(Nothing) It was excellent!"

Additional Comments : "The crew was great! And very respectful. (Friendly)."

All the staff members were very friendly and helpful! Thank you so much! 

Ashley and her team did an amazing job. We were highly impressed. Thank you for making it feel like our home and our concerns matter. 

They are already amazing. Every single person has been beyond courteous and polite. Always on time, always very polite and did a good job cleaning. 

The crew was "Great" the BEST!

I want to thank you for the professional manner your employees performed at my house.

Addressed our needs in a timely manner.

Can't think of anything to improve, exceptional service.

"Very good job"

Very satisfied with dealings of office personal and tech about being informed.

Very prompt and professional. 

Very professional team, worked diligently. 

The crew was Great! and very respectful (Friendly).

Very Pleased with the professional and friendly crew. We have very high standards and the crew exceeded our expectations with attention to detail and knowledge about process. 

Fantastic company!! From the 1st phone call to Dusty to the meetings with Ralph and their wonderful crew, they took a personal interest in me as a person and customer. Great Service!

Everyone was very nice and respectful. I enjoyed getting to know them. 

Can't think of a thing to improve. Exceptional service!

The onsite personnel were very polite and professional - job done very well.

When looking for a carpet cleaner, I would not have thought of this company, but a friend recommended it and they as fantastic! from the quote down to the cleaning, my carpet looked great...

Very reliable very professional. Carpets came out beautiful.

Everyone was so helpful through this process. Thank you!

-Jenna Gregor

Great Job!

Your guys covered all the basis. Great cleanup after super service. Prompt, courteous, clean and professional.

Loved our girls! Professional, courteous and concerned with our needs. Very friendly.

The quality of service does not need improving! It's Great!

SERVPRO of Fayette County did such a nice job, I couldn't even come up with any recommendations to give them.

I would use SERVPRO of Fayette County for future restoration or cleaning needs. 

The SERVPRO franchise was both courteous and professional during the initial call.

I was confident in the knowledge and the professionalism of this SERVPRO franchise who performed the services at my home.

SERVPRO of Fayette County arrived on time as scheduled

Our SERVPRO Franchise's Emergency Response Team was knowledgeable, well trained and equipped to handle my loss situation. 

I was impressed with the services by the on-site SERVPRO crew that was performed at my residence.

"Very impressed with Mr. Grimm and SERVPRO. Looking forward to receiving their services. Gives us peace of mind. Very caring."

Couldn't have had a better restoration company take care of my loss other than SERVPRO of Fayette County.

 I would recommend SERVPRO of Fayette County to my friends, my colleagues, and family members.

"I gave permission to SERVPRO to dispose of all claimed items, and they did so in a very timely manner."

These girls did and AWESOME job and made a very stressful situation a lot easier on me and my family. Great job Wanda and Sherry. Thank you so much!

The SERVPRO on site crew clearly explained the cleaning and restoration process throughout the time of the job. They were very helpful and polite with everything.

Overall I was very satisfied with the services provided by the SERVPRO crew.

The SERVPRO crew was courteous, polite and helpful throughout the duration of the job. Good Job.