Emergency Response

8/15/2018 (Permalink)

SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down. 

             Emergency Response 1 - 4 - 8  

               Service Response Guidelines

1. Within one hour from notice of loss, a                  SERVPRO Franchise Professional will contact        your  insured to arrange for service.

4. Within four hours of loss notification, a                SERVPRO Franchise Professional will be on-          site to start mitigation services. 

8. Within eight business hours of on-site arrival,      a verbal briefing of the scope will be                    communicated to the adjuster.